We help med spas book more clients—without burning out the front desk.
WHAT WE HEARD
Missed calls. No-shows. Visitors who bounce. Teams stretched thin.
OUR TAKEAWAY We built Tina to care for clients in seconds—answer with smart chat + text, turn inquiries into booked visits, reduce no-shows with gentle holds, keep regulars on schedule, and show you the dollars you got back.
Why clinics choose Tina
🤝
Built with med-spa owners, not just for them.
We distilled hundreds of owner conversations into a focused product: bookings first, everything else second.
⚡️
Fast setup, low lift.
Launch in minutes with your hours, services, booking links, and policy.
📈
Measurable impact that you can see.
We share daily metrics during pilot so you see exactly what changed.
Built to pay for itself. Catch missed calls, reduce no-shows, and turn site questions into appointments—tracked in a simple, honest dashboard.
An AI front desk for med spas: website chat + two-way texting that answers fast, texts back missed calls, books, reduces no-shows, and brings clients back.
Will it sound robotic?
Tina uses natural conversation flows with strict guardrails. She sounds professional, not automated, and hands off to humans when appropriate.
Does Tina replace my front desk?
No. Your team leads; Tina handles after-hours, rushes, and routine questions—then hands off instantly when a human’s better.
How fast can we go live?
Usually same day. We need your hours, services, booking links, and policy language.
Will it work with our tools?
Yes—Tina plugs into your booking and payments stack (e.g., Boulevard/Mangomint/Calendly; Stripe/Square) and your main phone number or a dedicated text line.
Do we need a new number?
Not necessarily. We can text from your main line (carrier/VOIP permitting) or set up a dedicated SMS number with forwarding.
How does the missed-call text-back work?
If no one answers, Tina texts in under a minute to ask what the caller needs (info, pricing, directions, booking) and guides them from there.
Can staff jump into any conversation?
Yes. All chats/texts sit in shared threads; a staff reply takes over and Tina steps back.
What about pricing questions and medical questions?
Tina shares pricing ranges and logistics; no medical advice. Clinical questions are routed to your team.
How do you measure “recovered revenue”?
Only from completed appointments traced back to Tina (no vanity leads).
Is this HIPAA-safe?
Tina avoids PHI in SMS/chat and uses policy-aware, minimal data by design. For stricter requirements, we configure to your policies and systems.
How do clients opt out of texts?
Built-in STOP/START handling. We also track consent at the contact level.
Multi-location support?
Yes—route by location, hours, or service, and roll up analytics across sites.
What metrics do we get?
Daily: missed-call recovery %, recovered revenue (from completed visits), first-response time, chat→booking rate, plus a clear callback queue.
Is there a contract? Can we cancel?
Month-to-month by default; cancel anytime. Your data is yours—export on request.
